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Townville Infants' School

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Parent View Questionnaire Dec 2020

In December 2020 we asked our best to complete a short survey to let us know how they feel we are doing and to help us to continue to improve, the information below shares our findings:

 

1 Parent response represents: 1.28%

 

Parent Questionnaire December 2020

Strongly Agree/Agree

Disagree/ Strongly disagree

Don’t know

 

My child is happy at this school

97%

0%

3%

 

My child feels safe at this school

100%

0%

0%

 

The school makes sure its pupils are well behaved

93%

5%

1%

 

My child has been bullied and the school dealt with the bullying quickly and effectively.

11%

0%

10%

My child has not been bullied:

78%

The school makes me aware of what my child will learn.

80%

13%

8%

 

When I have raised concerns the school have dealt with them properly.

66%

3%

3%

I have not raised any concerns:

28%

The school has high expectations of my child.

86%

4%

10%

 

My child does well at this school.

96%

3%

1%

 

The school lets me know how my child is doing.

90%

8%

3%

 

My child can take part in clubs and activities at this school.

90%

4%

6%

 

The school supports my child’s wider personal development.

94%

1%

5%

 

I would recommend this school to another parent:

Yes:

94%

No:

6%

My child was able to engage with home learning during school closure:

Yes:

86%

No:

6%

No response:

8%

 

We received 78 responses from 125 families = 62% response rate.

 

51 responses gave details of what they liked most about the school, some of these responses are detailed below:

You said the thing you like most about Townville Infants and Nursery school is…

  • My child likes the teachers
  • How open and approachable the teachers and headteacher are. Very positive and forward-thinking attitudes.
  • Great school with lovely teachers who really care about the children.  Good range of after school clubs.
  • Made friends at school, little parties and activities you do for the children.
  • The head teacher shows strong leadership and provides a clear direction for the school’s future.
  • Good communication via the Marvellous Me app.
  • Professional staff who work in partnership with us to provide the best for our children’s development.
  • Friendly
  • My child loves going to school
  • It’s community spirit and welcome feel.
  • The effort they put in to each child personally.
  • I have received great feedback and communication about my son from his teacher since starting Townville. His best interests of learning have always been put first and the support has been great.
  • I feel like my children are treated as individuals.
  • The teachers seem to genuinely care about the children and their safety and encourage them to do well.
  • My daughter isn’t simply a number like she would be in a larger school.
  • My child loves it there he loves all his new friends and the teachers.
  • Good connection to the pupil. Teacher soon tells us when isn’t herself.
  • The school is driven and led by the pupils’ best interests. I also like the location of the school.
  • My son seems to have developed exponentially.
  • That anything you need to know an answer to the reception are most helpful.
  • The school encourages children to achieve their full potential.
  • It’s a small school makes everything a lot more personal.
  • Everything.

 

 

28 responses gave us suggestions of things we could do to help us improve, some of these responses are detailed below:

We have offered our responses to each suggestion given and ask parents to contact us if they would like to discuss anything raised further. 

 

  • Communication between parents and school. (This was raised by 5 families responding as an area for development and was describes as a positive of the school by 7 families)
    • It is interesting that this is an area that was raised as both a positive of the school and an area for development.  We are always striving to ensure our communication is highly effective.  Your responses have made us reflect on what tools we offer parents are engaging with.  We know we have a 96% sign up to MarvellousMe and are increasingly sending information and documents out electronically through this method, so letters do not get lost on the way home.  Our other communication methods include:
      • The school website: the individual class pages offer a wealth of information about what your child is learning in school.  The ‘Curriculum’ pages also offer much more, especially to support parents to ensure they have a clear understanding of what we are expecting children to achieve at specific points along their developmental journey.
      • Curriculum topic webs (sent electronically at the start of each topic and available on the website)
      • Twitter

 

  • More frequent updates on how my child is doing & whether they are achieving their expected targets.  We have only had one update so far at parents evening, an update every half term would be good.  I would also like my child’s teacher to upload more of their work on Tapestry so I can see it, there is nothing on there currently.
    • We understand your frustrations on this and it is something we have worked hard to try and address.  All schools must meet or write a report to parents about a child’s progress 3 times per academic year.  This usually equates to a parent evening in the autumn term, another in Spring and a written ‘Annual report’ in the summer.  For all our SEND children and those in receipt of Pupil Premium, we aim for this to be more frequent (up to 5 times per year).  We believe COVID has brought additional challenges as ‘in normal times’ it would be overcome by the number of parent events we would normally hold across the year, inviting parents in to school.  We are all extremely hopeful these times will return soon and will re-bridge this gap for parents.  At the moment because staff are having to dual plan both for children in school and those isolating due to COVID they are under a very real pressure to ensure quality for all is high.  In terms of Tapestry, this is used regularly across EYFS but as the children move to use of books in Key Stage 1 the evidence is kept there, to post to Tapestry as well, would unfortunately be another huge duplication of work for staff and sadly there just isn’t the time.  We will continue to look at creative ways to manage this effectively but, in the meantime, please don’t forget to check out our Twitter feed and your child’s class page on the website.
  • Breakfast and after school club care.
    • We would love to be able to offer this however when we canvassed parents earlier in the year the feedback we got was that the demand was relatively low.  It also showed us that parents were not able/willing to pay the amount which would be needed to make breakfast and after school club care financially viable.  In large part this is due to the ratios we are legally bound to fulfil as a school-based setting with children under 8.
  • More variety for afterschool club for fun or learning.
    • We have improved this offer significantly this year and will continue to do so over the course of the year.  Sadly, some of the blubs have not had enough uptake to make the viable and have had to be cancelled.  The more children we have attending clubs, the more we will be able to put on.  Once we do not have to offer separate clubs to separate bubbles this will be much easier for us all too as we will be able to open each club offered up to a larger number of pupils.
  • PE changing in younger pupils, my child is always coming home with someone else’s clothes.
    • Learning to dress and undress is a huge development milestone in EYFS and is something we must ensure they can do.  Sadly, not all children practice this regularly at home.  In a busy classroom we do our absolute best to effectively support children as they learn to do this carefully and to look after their belongings.  It would help us immensely if all parents named each item of their child’s clothing (including checking it hasn’t washed out) and if children could practice this at home, including remembering not to ‘fling’ the clothes they take off across the room.
  • Work together with other schools on site to improve safety on drop off and pick up.  Parents from all schools are driving/parking dangerously.  It will take all working together to solve.
    • We could not agree more, this is something we are constantly mindful of.  We do work with all schools on site to try and address this but unfortunately due to the different requirements of each school, as yet have we have been unable to find a workable solution.  Unfortunately, this year I have been unable to do gate duties down at the bottom and we are aware some parents have taken liberties with this.  Ultimately, we need all parents to realise that their actions coming on to school site put children at undue risk.  I am pleased to share that we have been assured by local PCSOs that there will be greater attendance to site by Traffic enforcement officers, who will be able to issue on the spot fines, in the new year.  Please also rest assured that we continue to work towards other possible solutions.
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